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Terms and Conditions & Privacy Policy

Last Updated: January 15, 2025

1. Introduction

These Terms and Conditions govern your use of Smoking Chimney Studios’ services and website (www.smokingchimneystudios.com). By engaging our services or accessing the Site, you agree to these terms. Smoking Chimney Studios provides professional creative, digital, and marketing services.

2. Services

2.1 Services Offered

Smoking Chimney Studios provides:

Photography Services:

– Professional Photography

– Commercial Photography

– Portrait Photography

– Event Photography

– Product Photography

– Photo Editing Services

Video Production Services:

– Videography and Film Production

– TV Commercial Production

– Corporate Video Production

– Event Videography

– Video Editing Services

– Motion Graphics

Digital Marketing Services:

– Social Media Marketing

– Content Marketing

– Email Marketing

– SEO Services

– PPC Advertising

– Digital Strategy

Advertising Services:

– Brand Strategy

– Campaign Development

– Creative Direction

– Media Planning

– Advertisement Design

– Market Research

3. Use of the Site

You may use www.smokingchimneystudios.com for lawful purposes only. Prohibited activities include:

– Using the Site for any unlawful purpose

– Attempting to damage or impair the Site

– Unauthorized access attempts

– Interfering with other users’ access

– Data scraping or unauthorized data collection

 4. Project Policies

4.1 Payment Terms

– Project initiation requires agreed-upon deposit

– Full payment due as per project milestones

– Accepted payment methods: Online, UPI

4.2 Cancellation Policy

– Project cancellation terms as per contract

– Work completed will be billed accordingly

– Deposits are non-refundable

– Rescheduling subject to availability

5. Intellectual Property

5.1 Company Content

Smoking Chimney Studios retains ownership of:

– Company logo and branding

– Website content and design

– Marketing materials

– Behind-the-scenes content

– Production frameworks and tools

5.2 Client Content

– Clients retain rights to commissioned work

– Usage rights as per service agreement

– Portfolio usage rights granted to company

– Raw files remain studio property

– Licensing terms specified per project

6. Delivery and Usage

6.1 Content Delivery

– Delivery timeframes as per agreement

– Digital delivery via secure platforms

– Physical deliverables as specified

– Rush delivery available at extra cost

6.2 Usage Rights

– Commercial usage rights as contracted

– Personal usage rights as specified

– Additional usage rights available

– Licensing terms per project

7. Equipment and Production

– Professional equipment provided

– Equipment handling by authorized personnel

– Damage liability for client-caused issues

– Location shooting as per agreement

8. Disclaimer of Warranties

THE SERVICES AND SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

– Quality of final products

– Specific outcomes or results

– Uninterrupted service

– Website availability

9. Limitation of Liability

SMOKING CHIMNEY STUDIOS’ LIABILITY SHALL BE LIMITED TO:

– Direct damages only

– Amount paid for services

– Excludes indirect damages

– Excludes consequential losses

10. Client Responsibilities

Clients agree to:

– Provide necessary materials and information

– Attend scheduled shoots/meetings

– Follow project timelines

– Make timely payments

– Provide feedback within specified timeframes

11. Privacy and Confidentiality

– Client information protected

– Data security measures in place

– Confidentiality agreements available

– Limited data sharing with partners

12. Changes to Terms

Smoking Chimney Studios reserves the right to modify these terms. Changes effective upon posting.

13. Governing Law

These terms governed by Maharashtra state law, India.

14. Contact Information

Smoking Chimney Studios  

Email: contact@smokingchimneystudios.com  

Phone: +917721912611  

Website: www.smokingchimneystudios.com

15. Severability

If any provision is invalid, remaining terms remain in effect.

16. Entire Agreement

These terms constitute the complete agreement between clients and Smoking Chimney Studios.

Privacy Policy

This Privacy Policy (“Policy”) describes Smoking Chimney Studios (“Smoking Chimney”) and its affiliates’ and subsidiaries’ practices for collecting, using, sharing, and protecting information relating to identifiable people.

Collection and Processing of Your Personal Data

Personal data means information that identifies you as an individual or from which you may be identified. Non-personal information means information that does not directly identify you. We collect both types of information about you. The following provides examples of the type of information that we collect and how we use that information:

Types of Data, Purpose for Collection, and Use of Data

Business Contact Information

We collect business contact information and billing information from our clients and potential clients for legitimate business purposes. We use this information to provide products, services, or information about our web design and development services.

Potential Clients

Smoking Chimney Studios gathers personal data about individuals and businesses who might be interested in our web design and development services. Such information includes address, contact information, business type, social media presence, and other relevant details that may help us serve you better.

Email Interconnectivity

If you receive an email from us, we may use specific tools to capture data related to when you open our message or click any links or images within it. We may also add information from your emails to our contacts and log it with our customer relationship management (CRM) system.

Employment

If you apply for a position at Smoking Chimney Studios or become an employee, we collect information necessary to process your application or to further the employment relationship. This may include, among other things, your Social Security Number.

Feedback/Support

If you provide us feedback or contact us, we will collect your name and email address, as well as any other content you send to us, to reply.

Mailing List

When you sign up for our mailing lists, we collect your name, email address, website address, how you heard about us, and your reason for contact.

Mobile Devices

We collect information from mobile devices, such as unique identifying information broadcast from devices when visiting our website using Google Analytics.

Website Analytics

We collect your browser type, operating system, Internet Protocol (IP) address, domain name, click-activity, referring website, viewed websites, and/or a date/time stamp for visits through Google Analytics.

Cookies and First-Party Tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. We use both session cookies (which expire once a web browser is closed) and persistent cookies (which stay on a device until deleted). These help us provide a more personal and interactive experience and improve our marketing efforts.

Use of Information

In addition to the purposes described above, we may use personal information to:

– Respond to your inquiries related to support, services, or other requests

– Provide the products and services you request

– Improve our services and product offerings

– Conduct analytics

– Send marketing and promotional materials

– Manage our relationship with you

– Generate anonymized industry reports about web design trends

– Assess potential client relationships

Sharing of Information

We disclose information in the following situations:

Affiliates and Acquisitions

Companies affiliated with Smoking Chimney Studios may use the information to process your inquiries and provide services. We may also share your information if another company acquires our company, business, or assets.

Service Providers

We may provide personal data to third parties that act as agents, consultants, or contractors to perform tasks on our behalf. Such recipients must agree to confidentiality obligations.

Third-Party Analytics

We share information with analytics partners like Google Analytics, which collects information anonymously and reports website trends without identifying individual visitors.

Data Security and Retention

Smoking Chimney Studios uses industry-standard security technologies to protect your data. We retain personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Choices

You can make the following choices regarding your personal information:

– Request access to, correction of, or deletion of your personal information

– Object to processing of your data

– Opt-out of promotional emails

– Revoke previously given consent

Contact Information

If you have questions or concerns about this Privacy Policy, please contact Smoking Chimney Studios at:

contact@smokingchimneystudios.com

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated to you through an email or notice on our website.

Last Updated: January 15, 2025